FAQs

Q: What dorms are being used?

A: This year, we will be staying in Watauga Hall located on the campus of NC State University. We don't have an assigned Residence Hall for UNC Charlotte yet. All dorm rooms are air-conditioned and shared with a roomate. If you wish to room with a specific firend, you and your friend must request. We need confirmation from both parent/guardians to assign you and your friend to the same room. Students who register without a roomate request will be paired with a student of the same age group. 

Q: Where do I check-in: Overnight?

A: Overnight campers should report to Watauga Hall, on the campus of NC State University,  between 12:00 pm and 2:00 p.m on Sunday. Campers should bring their completed medical form. There will be a brief parent meeting before our Send-Off Rally.

Q: Where do I check-out: Overnight?

A: The campers’ parents, family, and friends are invited to the closing ceremony. Parents should plan to pick up their campers, the artwork, and all other belongings starting at 4pm.

• Return the key and the entry card to the Camp Site Coordinator at the dorm after packing up your luggage between 2:00 – 4:00 pm.

• A $20 key deposit will be refunded at check-out if you return the key and the entry card.

Q: When do I recieve my room key?

A: You will recieve your room key once you arrive and check-in. After you have completed the check-in process, collect your luggage and belongings, and proceed to your dorm.

Q: What do I pack for overnight?

• Beds are extra-length “twin” size 36″ x 80″. Two bedsheets, one blanket, one pillow, one pillowcase, towels, washcloths, band-aids, deodorant, and other personal toiletry items; a sleeping bag instead of sheets/blankets is optional.

• An alarm clock or alarm clock radio; you’ll need to get out of bed on time.

• A wristwatch is strongly encouraged; you must be on time for classes and events.

• Informal summer clothes for studios and enrichment programs, mostly shorts, t-shirts, and sneakers.

• Label your luggage with your name and address. (luggage tags or masking tape)

• A raincoat, umbrella, or jacket as desired.

• A small quantity of snacks is OK, but there are also vending machines.

• A modest amount of money for incidental purchases and refreshments. Change for the vending machines is helpful.

• Remember: A signed Medical Information Form and a $20 key deposit (no change anticipated) are required at check-in. The key deposit will be refunded when campers check out their dorm by returning the keys on Friday.

Q: Are cellphones allowed?

A: Yes, but you MUST observe The Portal Summer Camp's Phone Policy addressed below.
We want the students to get the full learning experience without a distraction. Students may have cell phones for various reasons, but they must be turned off and put away during studio classes and enrichment events. Cell phones can cause distractions, which cause accidents which we would like to avoid. However, a cell phone can be used for a non-instructional time, class research projects, an emergency, and in the dorm.

Q: When is the final payment due?

A: All balances should be paid in full by June 1st

Q: What if I can't attend camp or need a refund?

A: Deposit Fees are non-refundable. Give us a call or an email and let us know. We will be happy to refund your tuition (minus the deposit fee) up until June 1st. After that date, no refunds will be available.